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Delonghi ESAM4500 Fully Automatic Bean to Cup Machine Magnifica Review
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I don’t often write reviews, but this machine deserves every good word said about it. I have owned one for 3.5 years now, and it’s still going strong. So if reliability is what has you sitting on the fence, jump off and buy one. On to the details.
We bought 3 of these in Germany; one as a wedding gift, one for us, and one for my office at work. Unfortunately, when I moved to the UK, I lost the one in the office (office personnel had “joint” purchased it). The one that was a wedding gift is used every day and is still running fine. The office one was used EXTENSIVELY and was still working at the 1.5 year point when I bid a tearful farewell to it. The one in my home… wow. I’m an espresso nut, having lived in Italy for four years. I work that thing to the bone; it has made at least 5 espressos ~every~ single day of those three years that I was home and is still running strong. The only “bad” cup of coffee that I’ve had from this thing is when I bought low-quality…
Firstly this machine provides great coffee. It is simple to use and everyone who has visited us remarked on the quality of the brews. If it is great tasting coffee you want, in a machine that is simple enough to use then get this but BEWARE.After two years it broke down. We took it to the DeLonghi registered repairers and the cost to repair was prohibitive. The repair guy was helpful though as he explained that there is a hidden counter inside that records the number of coffees you have made and so helps the service engineers. His view was that the machine thus broke down prematurely if out of warranty and that we should write to de Longhi. Two letters and two email inquiries later we have given up with them. They did not refuse to do anything about this but simply have ignored all four communications.So “buyer beware” from our experience this excellent machine will last on medium use for two years before terminal break down, despite careful and sensitive use. De Longhi…
Just replaced my Nespresso capsule machine with this. Makes great coffee time and again. Very versatile and variable, so well worth spending time to tweak the settings to suit whatever type of coffee you want. Very easy to keep clean and maintain. Warms up quickly. Gives better results and is more consistent than a capsule machine whilst having just as much convenience (arguably more so) and better environmental credentials (no waste capsule or capsule packaging!). Upfront cost is higher than most capsule machines but the running costs will be much lower, and so it will pay for itself within a year and then save me a lot of money for years to come. Buying this over a capsule machine is a no-brainer.
Am being picky by awarding four stars. Would award five stars if it had a more usefully laid out top surface (has three awkwardly-shaped long and thin areas divided up for the beans compartment, ground coffee compartment and the hot-plate for the mugs/cups).
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